Updates:

Important change: How frequently we advertise homes in Camden

We are now advertising homes twice weekly as follows:

This will give you three days on each cycle to check and bid on any homes that you may be interested in viewing for each advert period.

Virtual Tours

The council are now using Virtual Tours for viewing Camden owned properties. This allows you to view properties multiple times outside of office hours with family or friends. It also means that you do not physically have to journey to a viewing. If you are successful enough to be shortlisted, you will be sent a link to your phone where you will be able to view all aspects of the home that you have bid for. The virtual tour will allow you to see the full details of the property and includes a floor plan and measuring tool so that you can get a sense of the dimensions of the property.  We would ask you to view the virtual tour as soon as you receive it and let us know the next working day whether you wish to accept or reject the property. We will ask you to contact the Neighbourhood Housing Officer with your decision.

We are only offering virtual viewings for all properties that are advertised on Home Connections as a matter of course. You will not be able to view a property unless you have exceptional circumstances. Please contact the named Neighbourhood Housing Officer if you need to discuss the property further, need more details or have any questions about the property that you have been sent a link for.

We are piloting adding virtual tours to some adverts. When you log in you will see some properties with a virtual tour link. In some of the properties, repairs are in progress and what you see on the link may not be completed. If you are shortlisted, for a property where repairs are in progress, the Neighbourhood Housing Officer will be aware of the main repairs that are being carried out.

Please ensure we have your most recent mobile number so that we are able to send you the link to the virtual tour if you are successful in your bid. You can do this online at: https://www.camden.gov.uk/update-social-housing-application or via the telephone on 020 7974 6498. If we do not have an up to date mobile number you may miss out on viewing a home.

How to find out about available homes

We will continue to use the Home Connection website to advertise homes and you should bid as you would normally whilst, remembering to check for new homes twice a week. How you bid for homes has not changed and bidding via the Home Connections website, the Mobile App or by text message remains the method of expressing your interest in a home. As we will be advertising more frequently, we will no longer be able to produce the weekly downloadable and printable version of the advert.

Contacting us

If you require any support or assistance to get you started or if you should have any questions regarding this change please contact the Accommodations Placements Team on 0207 974 6498 or email [email protected]

Housing Allocations Scheme  – Housing Allocations Scheme 2018.