Important change: How frequently we advertise homes in Camden

From week commencing 24 April 2023, we will return to advertising our homes on a weekly basis. The adverts will open on a Thursday and close on midnight on Monday.  The way in how you place bids will not change and you should place bids as you would normally.

Virtual Tours

We sometimes have virtual (video) tours for some of our properties that we advertise on Home Connections.  We will let you know if a video link is available and will send you the link or when you log in you will see some properties with a virtual tour link. A virtual tour allows you to view properties multiple times outside of office hours with family or friends. It also means that you do not physically have to journey to a viewing.  If you are successful enough to be shortlisted, you will be sent a link to your phone where you will be able to view all aspects of the home that you have bid for. The virtual tour will allow you to see the full details of the property and includes a floor plan and measuring tool so that you can get a sense of the dimensions of the property.  We would ask you to view the virtual tour as soon as you receive it and let us know the next working day whether you wish to accept or reject the property. We will ask you to contact the Neighbourhood Housing Officer with your decision.

We are also conducting early viewings for some of our properties where works are still in progress.

Please ensure we have your most recent mobile number so that we are able to send you the link to the virtual tour if you are successful in your bid. You can do this online at: https://www.camden.gov.uk/update-social-housing-application or via the telephone on 020 7974 6498. If we do not have an up to date mobile number you may miss out on viewing a home.

How to find out about available homes

We will continue to use the Home Connection website to advertise homes and you should bid as you would normally whilst, remembering to check for new homes twice a week. How you bid for homes has not changed and bidding via the Home Connections website, the Mobile App or by text message remains the method of expressing your interest in a home. As we will be advertising more frequently, we will no longer be able to produce the weekly downloadable and printable version of the advert.

Contact us

If you require any support or assistance to get you started or if you should have any questions regarding this change please contact the Accommodations Placements Team on 020 7974 6498 or email [email protected]

Housing Allocations Scheme  – Housing Allocations Scheme 2018.